> ## Documentation Index
> Fetch the complete documentation index at: https://docs.novu.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Email

> Connect your agent to email: threaded HTML replies, action-link buttons, and tool approval. No typing indicator or plan card.

Use email as a messaging channel for your agent. Novu preserves standard email threading, delivers HTML replies with action links, and can request tool approval in-thread. Email is request/response only: no typing indicator or plan card.

## Capabilities

| Capability                            | Support                        |
| ------------------------------------- | ------------------------------ |
| Full context history                  | Yes                            |
| Threaded replies (email threading)    | Yes                            |
| Live typing indicator                 | No                             |
| React with eyes on the original email | Yes                            |
| Plan card                             | No                             |
| Rich text                             | HTML                           |
| Tap-to-respond                        | Yes (action links in the body) |
| Emoji reactions                       | Gmail only (limited set)       |
| Message edits in place                | No                             |
| Action / MCP tool approval            | Yes (action links)             |
| MCP connect card                      | Yes (action links)             |
| Resolve conversation                  | Yes                            |
| File sharing                          | Not yet                        |
| Streaming word-by-word                | Not yet                        |

Full matrix: [Channels overview](/agents/channels/overview).

## Examples

### Inbound email

A user emails the agent address. Novu reacts with eyes on the original message while the agent runs, then sends a threaded HTML reply with optional action links.

### Tool approval

Gated tools send Approve / Deny action links in a follow-up email. The handler resumes after the user clicks a link.

## Setup

| Framework / Platform | Guide                                                                                                                          |
| -------------------- | ------------------------------------------------------------------------------------------------------------------------------ |
| Custom code agent    | Follow a [connect guide](/agents/get-started/ai-sdk), then add email as another provider                                       |
| Managed agent        | [Claude](/agents/get-started/claude-managed) or [AWS Claude](/agents/get-started/aws-claude), then link email in the dashboard |

Email provider credentials are configured in the Novu dashboard when you add the provider.

## Connect component

`@novu/react` does not ship an email connect button. Email connections are address-based: configure the email provider on the agent in the dashboard (or via the [Agents API](/api-reference/agents/create-an-agent-integration)). Users reach the agent by emailing that address; threading is handled by ACI.

For Slack, Teams, and Telegram embeddable buttons, see [Connect components](/agents/custom-code-agent/connect-components).

## Related

<Columns cols={2}>
  <Card href="/agents/custom-code-agent/building-blocks/reply" title="Reply" icon="message-square">
    HTML / markdown replies and action links.
  </Card>

  <Card href="/agents/custom-code-agent/building-blocks/tool-approval" title="Tool approval" icon="shield-check">
    Approve / Deny via action links.
  </Card>

  <Card href="/agents/custom-code-agent/building-blocks/signals" title="Signals" icon="radio">
    Resolve the conversation when the thread is done.
  </Card>

  <Card href="/agents/channels/overview" title="Channels overview" icon="table">
    Compare providers.
  </Card>
</Columns>