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When using Slack you will have to save the integration credentials on the subscriber entity.

This guide will walk you through the steps needed to obtain the webhookUrl that Novu requires to send chat messages to your customers.

We will provide the basic flow that the user needs to perform, to successfully send notifications via the Slack integration.

Application Setup

  1. Go to Slack's developer dashboard
  2. Create a new application.
  3. Go to Incoming Webhooks from the left menu and Activate Incoming Webhooks.
  4. (Optional) To test your integration with your workspace, you could generate a test webhook here.

Generate webhooks for your users

  1. On your server add a new endpoint that will listen to the response redirect from a POST request to (read more on Slack's documentation here)
  2. Go to OAuth & Permissions on Slack's developer dashboard and add your REDIRECT_URL in Redirect URLs. (You can use Request Bin for an easy HTTPS service for redirects)
  3. Go to Manage Distribution and at the bottom of the page make sure to tick Remove Hard Coded Information and Activate Public Distribution.
  4. Add the Add to Slack button or the shareable URL to your application.
  5. After the end-user finishes the authorization you can get the webhookUrl from the response of the OAuth under body.incoming_webhook.url.
  6. When the incoming_webhook.url is obtained we can save it on the relevant subscriber entity in Novu:
import { Novu, ChatProviderIdEnum } from '@novu/node';

const novu = new Novu(process.env.NOVU_API_KEY);

const body = req.body; // From your HTTPS listener
await novu.subscribers.setCredentials('subscriberId', ChatProviderIdEnum.Slack, {
webhookUrl: body.incoming_webhook.url,
  • subscriberId is a custom identifier used when identifying your users within the Novu platform.
  • providerId is a unique provider identifier. We recommend using our ChatProviderIdEnum to specify the provider.
  • The third parameter is the credentials object. In this case we use the webhookUrl property to specify the webhook URL generated in the previous step.

You need to set credentials for every subscriber because Slack generates a new Webhook URL on every new app install.

  1. You are all set up and ready to send your first chat message via our @novu/node package or directly using the REST API.