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How to add a Provider?

Creating a Novu provider package

All of our providers need to implement one or more of our provider interfaces, based on provider feature, from Email, and SMS through Chat, In-app, and push.

For a provider template, you can copy one of our existing provider from the providers folder in the Novu project, make the relevant changes and create a PR against the monorepo.


Providers allow us to handle message delivery over multiple channels. We have multiple providers for each channel (SMS, Email, Push, Chat, and others). To get started with adding a new provider let's look at setting up our repository.


To set up the repository, run the initial setup command:

npm run setup:project

At the root of the project build the node package to get started.

cd packages/node && npm run build


After the project is initialized creating a new provider is achievable with the following.

yarn run generate:provider

Choose the provider type.

yarn run v1.22.17
$ npx hygen provider new
? What type of provider is this? …

For this example, we will be selecting EMAIL as our provider type. The name for our provider will be example-provider.

? Write the provider name `kebab-cased` (e.g. proton-mail, outlook365, yahoo-mail): example-provider

Once our exampleProvider is generated we will need to begin working from within /providers/exampleProvider to begin adding our provider. Be sure to write the test alongside your provider. See below for template examples for our exampleProvider.

import {
} from '@novu/stateless';

export class ExampleProviderEmailProvider implements IEmailProvider {
channelType = ChannelTypeEnum.EMAIL as ChannelTypeEnum.EMAIL;

private config: {
apiKey: string;
) {}

async sendMessage(options: IEmailOptions): Promise<ISendMessageSuccessResponse> {
return {

Template test case for emailProvider.

import { ExampleProviderEmailProvider } from './exampleProvider.provider';

test('should trigger exampleProvider library correctly', async () => {});

Email Provider

This is a code example of a basic email provider, with minimal fields required by our IEmailProvider interface.

import { ChannelTypeEnum, IEmailProvider, IEmailOptions } from '@novu/stateless';

import sendgridMail from '@sendgrid/mail';

export class SendgridEmailProvider implements IEmailProvider {
id = 'sendgrid';
channelType = ChannelTypeEnum.EMAIL as ChannelTypeEnum.EMAIL;

private config: {
apiKey: string;
from: string;
) {

async sendMessage(options: IEmailOptions): Promise<any> {
return await sendgridMail.send({
from: options.from || this.config.from,
html: options.html,
subject: options.subject,

SMS Provider

This is a code example of a basic sms provider, with minimal fields required by our ISmsProvider interface.

import { ChannelTypeEnum, ISmsOptions, ISmsProvider } from '@novu/stateless';

import { Twilio } from 'twilio';

export class TwilioSmsProvider implements ISmsProvider {
id = 'twilio';
channelType = ChannelTypeEnum.SMS as ChannelTypeEnum.SMS;

private twilioClient = new Twilio(this.config.accountSid, this.config.authToken);
private config: {
accountSid: string;
authToken: string;
from: string;
) {}

async sendMessage(options: ISmsOptions): Promise<any> {
return await this.twilioClient.messages.create({
body: options.content,
from: this.config.from,

Add provider logos

In order to present the provider in the Integration store we need logos in dark and light mode, this step is desirable but not necessary you can add and we will check and update if necessary. If you locate the logos you can add them to apps/web/public/static/images/providers while the name of the file is the name of the provider. The possible formats are svg and png.

Add config item with in the list

In order to build the UI integration store we need to provide it with list of provider integration. This part is made up of two parts:

  • Create credentials config
  • Add provider configuration to providers list

Create credentials config

We need to add the credentials that are needed in order to create integration with the provider. For example, if you added email provider like SendGrid and the credentials are 'From', 'SenderName' and 'ApiKey' you will need to add a config object in libs/shared/src/consts/providers/credentials/provider-credentials.ts like below.

export const sendgridConfig: IConfigCredentials[] = [
key: CredentialsKeyEnum.ApiKey,
displayName: 'API Key',
type: 'string',

Add provider to providers list

Now we need to add the provider data to the list located at libs/shared/src/consts/providers/channels/email.ts. Note that the id is the provider's name, displayName is the provider's name in pascal case, credentials are the one you created on the previous step, logoFileName should be as it was on the adding logo step (with the format type included).

id: 'sendgrid',
displayName: 'SendGrid',
channel: ChannelTypeEnum.EMAIL,
credentials: sendgridConfig,
docReference: '',
logoFileName: { light: 'sendgrid.png', dark: 'sendgrid.png' }

Add provider handler in the API

Adding the provider dependency to the API

In the previous step, you created a standalone provider package that will be published to NPM, however currently in your development environment it is not yet published. In order to use it locally please go to the package.json located in apps/api/package.json and add it manually to the dependencies list: "@novu/<NEW_PROVIDER_NAME>": "^<VERSION>"

Please note that the provider name and version can be found from the provider package.json you created earlier. After adding the dependency run npm run setup:project from the root of the monorepo. so, it can create the required symlinks for the newly created package.

Create provider handler

In order to map internally the different providers credentials, we need to add a provider handler that located in apps/api/src/app/events/services/mail-service/handlers.

Example of SendGrid handler

import { ChannelTypeEnum } from '@novu/shared';
import { SendgridEmailProvider } from '@novu/sendgrid';
import { BaseHandler } from './base.handler';

export class SendgridHandler extends BaseHandler {
constructor() {
super('sendgrid', ChannelTypeEnum.EMAIL);

buildProvider(credentials, from: string) {
const config: { apiKey: string; from: string } = { apiKey: credentials.apiKey, from };

this.provider = new SendgridEmailProvider(config);

Add handler to factory

The last step is to initialize the handler in the factory located in apps/api/src/app/events/services/mail-service/mail.factory.ts

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