> ## Documentation Index
> Fetch the complete documentation index at: https://docs.novu.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Tool

> Use the tool step in Novu Framework to deliver a payload to PagerDuty, Opsgenie, Grafana, or a Tool webhook as part of a workflow.

The `tool` step delivers a `body` string through a Tool integration. For when to use it versus `step.custom`, provider mapping, overrides, skip, and controls, see the [Tool channel](/framework/tool-channel) guide.

## Example Usage

```tsx theme={null}
await step.tool('page-oncall', async () => {
  return {
    body: 'Payment failed for order ORD-12345',
  };
});
```

## Tool Step Output

| Property | Type   | Required | Description                                      |
| -------- | ------ | -------- | ------------------------------------------------ |
| body     | string | Yes      | The payload sent to the Tool provider as content |

## Tool Step Result

The `tool` step does not return any result object.