> ## Documentation Index
> Fetch the complete documentation index at: https://docs.novu.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Sinch SMS Integration with Novu

> Connect Sinch to Novu to send SMS notifications through workflows. Store your Service Plan ID, API token, sender, and region in the Novu dashboard.

You can use the [Sinch SMS API](https://developers.sinch.com/docs/sms/getting-started) to send SMS messages to your customers through Novu.

## Setting up Sinch

<Steps>
  <Step title="Create a Sinch account">
    1. Go to the [Sinch Build Dashboard](https://dashboard.sinch.com/) and create an account, or log in if you already have one.
    2. Open the SMS product and confirm you have a virtual number for sending. New accounts usually get a free test number. You can buy more numbers later from the dashboard.
  </Step>

  <Step title="Get your Service Plan ID and API token">
    1. In the Sinch Build Dashboard, go to **SMS** then **APIs**.
    2. Under **REST configuration**, copy your **Service Plan ID**.
    3. Click **Show** next to the API token and copy it.

    Keep these values handy. Novu needs both to authenticate with Sinch.
  </Step>

  <Step title="Note your region and sender">
    Sinch hosts SMS APIs in several regions. Use the same region as your service plan:

    | Region value in Novu | Sinch API host                           |
    | -------------------- | ---------------------------------------- |
    | `eu`                 | `eu.sms.api.sinch.com` (Ireland, Sweden) |
    | `us`                 | `us.sms.api.sinch.com`                   |
    | `au`                 | `au.sms.api.sinch.com`                   |
    | `br`                 | `br.sms.api.sinch.com`                   |
    | `ca`                 | `ca.sms.api.sinch.com`                   |

    For the **From** field, use a Sinch virtual number assigned to your service plan, or another sender ID Sinch allows for your account and destination country.
  </Step>
</Steps>

## Creating a Sinch integration with Novu

<Steps>
  <Step title="Connect Sinch to Novu">
    1. Visit the [Integrations](https://dashboard.novu.co/integrations?utm_campaign=docs-sms-sinch) page on Novu.
    2. Click **Add a provider**.
    3. Locate **Sinch** under the SMS section and click **Connect**.
    4. Enter your:
       * **Service Plan ID**
       * **API Token**
       * **Region** (must match your Sinch service plan)
       * **From** (your Sinch sender number or sender ID)
    5. Confirm **Active Integration** is on. New integrations start active by default.
    6. Click **Create Integration**.
  </Step>
</Steps>

You can now send SMS notifications with Sinch through Novu.

<Note>
  Some countries restrict which sender IDs you can use. Check Sinch and local regulations for the destinations you send to.
</Note>

## Next steps

<Card title="Adding SMS Channel" href="/platform/integrations/sms/adding-sms">
  Learn how to add an SMS step to a workflow and test delivery.
</Card>