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Integration Guides

Novu provides various ways to integrate with external services to trigger notification workflows. Here are the main integration approaches:

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Use case guides

Transactional notifications

Send order confirmations, payment alerts, and account notifications through Novu workflows.

Password reset alerts

Build password reset and authentication alert workflows with email and in-app channels.

Digest notifications

Batch notifications into summaries such as “10 new comments on your post.”

Multi-channel fallback

Send in-app first, then email or SMS if the message remains unread.

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Incoming webhook guides

Webhooks enable real-time event-driven communication between applications, making integrations more efficient and responsive. In Novu, webhooks trigger notification workflows whenever specific events occur in external applications. This ensures notifications are delivered exactly when they’re needed, keeping users informed without delay. For example, when a user signs up via Clerk or completes a payment through Stripe, a webhook delivers the event payload to Novu, which then processes it and triggers the appropriate workflow. This allows for real-time notifications - whether it’s a welcome email, payment confirmation SMS, or in-app alert - without the need for constant polling, ensuring efficiency and a seamless user experience.

Clerk

Use Clerk webhook events to trigger authentication-related notification workflows.

Auth0

Trigger Novu workflows from Auth0 signup, password reset, and security events.

Stripe

Use Stripe webhook events to trigger payment-related notification workflows.

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Webhook connector guides

Webhook connectors send Novu delivery and engagement events to data warehouses, object storage, queues, analytics tools, and HTTP consumers.
Outbound webhooks are available on Team and Enterprise plans.

Browse webhook connectors

Compare every supported destination and open its step-by-step setup guide.

Export events to a data warehouse

Plan a notification analytics export, then configure BigQuery, ClickHouse, Snowflake, Redshift, or Postgres.

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Data sources

Sync warehouse and CDP data into Novu to create subscribers and trigger workflows.

Segment

Use Segment Destination Functions to forward user events and traits into Novu workflows.

Hightouch

Sync warehouse models to Novu with Hightouch’s HTTP Request destination to create subscribers and trigger workflows.

Databricks

Sync subscriber profiles and cohort membership from Databricks with the Novu REST API, including retries and rate-limit handling.

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Workflow Automation Platform Integrations

Workflow automation platforms help orchestrate complex business processes and event-driven workflows. Integrating Novu with these platforms allows you to trigger notifications as part of your automated workflows.

Inngest

Use Inngest’s event-driven workflows to trigger notifications at specific steps in your automation pipeline.

Trigger.dev

Leverage Trigger.dev’s developer-friendly workflow engine to send notifications based on scheduled or event-driven triggers.