Novu offers a Commercial Self-Host plan for businesses and organizations that require advanced features, premium support, and robust deployment options.

For reviewing the architecture of Novu to see how Novu would fit into your business, please check Architecture page.

If you are interested in the commercial self-hosting plan, please do not hesitate to contact our support team or sales team.

Below, you’ll find details about the key features and benefits of this plan.

Advanced Features

  • Inbound Parse Webhook Streamline communication with your users by enabling inbound parse webhook settings.

  • Translation Management Easily manage translations of your notification in multiple languages, making it accessible to a global audience. Enable multi-language support with intuitive translation management tools.

  • Provider Fallback Engine Ensure maximum uptime and reliability by implementing a fallback provider.

Enterprise Features

  • SAML/SSO Enhance security and user experience with SAML (Security Assertion Markup Language) and Single Sign-On (SSO) integration. Enable seamless, secure access for your users.

  • Permission Management (RBAC - Role-Based Access Control) Fine-tune access control and data security with Role-Based Access Control (RBAC). Assign roles and permissions to users, ensuring data integrity and privacy.

  • Audit Management Keep a detailed record of all system activities with audit management. Track user actions and system events for compliance, security, and accountability purposes.


  • Better Support SLA (Service Level Agreement) Our Commercial Self-Hosting Plan includes an improved SLA, ensuring that critical issues are addressed promptly. Enjoy faster response times and issue resolution.

  • Dedicated TAM (Technical Account Manager) Gain access to a dedicated Technical Account Manager who will provide personalized guidance, proactive system monitoring, and assistance with system optimization.


  • Official Docker and Kubernetes (K8s) Guides Effortlessly deploy your open source project with official Docker and Kubernetes guides. Follow best practices to ensure a secure and scalable deployment.

  • Ongoing Optimization Continuous performance optimization is a standard part of this plan. We’ll help you fine-tune your deployment to meet evolving needs and maximize system efficiency.

  • High-Scale System Guide Prepare your system to handle high loads and traffic with our high-scale system guide. Ensure the reliability and scalability of your project under heavy usage.

All above options are not included in community self host option.