Amazon SES

You can use the Amazon SES provider to send transactional emails to your customers using the Novu Platform with a single API to create multi-channel experiences.

Getting Started

To use the Amazon SES provider in the email channel, you will need to create a SES account and add your credentials to the Amazon SES integration on the Novu platform.

How to set up SES in AWS?

• Either use root aws account or create a new IAM account with appropriate permission policies.
• Create new access key and save generated ACCESS_KEY_ID and ACCESS_SECRET_KEY carefully
• Choose Amazon Simple Email Service.
• Create new identity.
• Either choose domain or email.
• Verify your domain (by addding few DNS records as mentioned in SES instructions) or email (AWS sends a verification email to your email).
• Verify recipient email also by creating new email identity type [only in sandbox mode].
• Test if your SES is setup correctly using test email feature.

Create a SES integration with Novu

• Visit the Integrations page on Novu.
• Locate Amazon SES and click on the Connect button.
• Enter previously saved ACCESS_KEY_ID and ACCESS_SECRET_KEY.
• Fill the From email address field using the authenticated sender email id in previous step.
• Enter region and Sender name also.
• Click on the Disabled button and mark as Active.
• Click on the Connect button.
• You should now be able to send notifications using Amazon SES in Novu.

FAQ

Trigger from novu is successful but subscriber is not receiving email.

Possible reasons:-

• You have not verified subscriber's email address in SES (if you are in sandbox environment).
• Your daily sending limit has reached (if you are in sandbox environment).
• You have entered wrong aws region in integration form.