You can use the Telnyx provider to send transactional emails to your customers using the Novu Platform with a single API to create multi-channel experiences.

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Getting Started

To use the Telnyx provider in the SMS channel, you will need to create a Telnyx account and add your API key to the Telnyx integration on the Novu platform.

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Finding the API Key

To find your Telnyx API key:

• Log into your Telnyx account.
• Navigate to Account Setting.
• Then go to Keys & Credentials.
• You can copy the API key from there.
• Alternatively, you can create an API key by tapping on the Create API Key button.

Before copying it, make sure its status is showing active.

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Finding the Message Profile ID

To get your Message profile ID:

• Navigate to Messaging to find the profiles.
• Make sure you created a Telnyx Messaging Profile previously. Learn more here.
• Go to the active Messaging Profile.
• Copy the profile ID.

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Making sure that the From address is valid

A valid from address must be a valid phone number in +E.164 format, a short code, or an alphanumeric sender ID associated with the sending messaging profile. Alphanumeric sender IDs must be between 1 and 11 characters long, and can only contain ASCII letters, numbers, and spaces. They must contain at least one letter.

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Creating a Telnyx integration with Novu

• Visit the Integrations page on the Novu.
• Click the “Add a provider” button.
• Locate Telnyx and click on the Connect button.
• Enter your Telnyx API Key.
• Fill in the Message profile ID field.
• Enter the Valid From address.
• Click on the Disabled button and mark it as Active.
• Click on the Save button.
• You should now be able to send notifications using Telnyx in Novu.