Adding SMS Channel

1. Go to the Novu Dashboard and click "Integrations" on the left sidebar
2. Click "Add a provider"
3. Locate the SMS channel and select the provider you want to use and click "Next"
4. Select for which environment you want to add the Provider
5. (Optional) Add Conditions to activate the provider only under certain conditions, useful for tenant-based providers
6. Click "Create"
7. Add your SMS provider credentials:
   • From: Displayed as the sender of the SMS (ensure compliance with local regulations)
   • Provider-specific credentials such as API key / Auth token, Account SID, username, or password
8. Save the configuration by clicking "Update"

1. Go to the Novu Dashboard and click "Workflows" on the left sidebar.
2. Click the "Add a Workflow" button.
3. Add a step and select "SMS" as the channel.
4. Configure the SMS content:
   • Message body (e.g., {{userName}}, your order {{orderId}} has shipped.).
   • Dynamic placeholders for personalized content.
5. Optionally, set fallback channels to ensure reliable delivery if SMS fails.

Novu's server-side SDKs make integrating Novu's REST APIs straightforward, letting you focus on implementing workflows without dealing with repetitive code.

Ensure your SMS configuration is working correctly by testing the setup.

1. Go to the Novu Dashboard, navigate to the "Workflows" section, and locate your configured workflow.
2. Click "Test Workflow" and provide sample data, such as a phone number or dynamic variables.
3. Verify delivery in the Novu Logs or your SMS provider's dashboard.