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You can manage the members of your organization from the Settings page in your Novu dashboard. From there, you can assign responsibilities, manage permissions, and control access to workflows and other features. For an overview of how organizations work—including creating orgs, switching between them, and verified domains—see Organizations. Only members with the Owner role can invite or manage members. Managing organization members

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Invite a new member to your organization

1

Open Team settings

In the dashboard, go to Settings > Team
2

Click Invite

You can do this from the Members, Invitations, or Requests tab.
3

Enter email address

Enter the member’s email address into the email field provided.
4

Assign a role (optional)

(Optional) Assign a role to the new member. If no role is selected, then the member is assigned the Viewer role by default.
5

Send invitation

The invited user appears under Invitations until they accept.
The invited user appears under the Invitations tab until they accept. Once accepted, they automatically move to the Members tab. Managing organization members

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Add a verified domain for automatic or request-based onboarding

You can simplify member onboarding by allowing users with your organization’s email domain to join automatically or request to join your Novu organization.
1

Open Organization settings

In the dashboard, go to Settings > Organization
2

Open Verified Domains

Scroll to the Verified Domains section.
3

Add a domain

4

Enter the email domain

5

Save the domain

6

Confirm verification

Confirm the verification process, if prompted.
Add a verified domain for automatic or request-based onboarding Once added:
  • Anyone who signs up using a verified domain can either join automatically or send a request to join, depending on your organization’s configuration.
  • These users are assigned the Viewer role by default.
Only users with non-public domains (for example, not gmail.com) can be auto-joined. You must have at least one Owner from the domain before it can be verified.

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Revoke a pending invitation

You can revoke an invitation if a user hasn’t accepted it yet. Revoking an invite immediately makes the link invalid.
1

Open Team settings

In the dashboard, go to Settings > Team.
2

Open Invitations tab

3

Open the actions menu

In the Actions column, click the (⋯) menu next to the user whose invite you want to revoke.
4

Revoke the invitation

How to revoke a pending invitation
You can still send a new invitation after revoking the previous one.

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Manage join requests

Users with a verified email domain can request to join your Novu organization. Only owners can approve or decline these requests.
1

Open Team settings

In the dashboard, go to Settings > Team.
2

Open Requests tab

Pending join requests from verified domains appear here.
3

Review join requests

Review the list of users who have requested to join your organization.
4

Open the actions menu

In the Actions column, click the (⋯) menu next to their name.
5

Accept or decline

Approved users are added with the Viewer role by default.
Users who are approved will be added to your organization and assigned the Viewer role by default.

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Update a member’s role

You can update a member’s role to control what they can access and manage within your organization. Only Owners can change roles.
1

Open Team settings

In the dashboard, go to Settings > Team.
2

Open Members tab

3

Find the member

Find the user whose role you want to change.
4

Open the role list

In the Role column, click the list next to their current role.
5

Select a new role

Choose from the available account roles.
Updating a member's role
The last owner of an organization cannot have their role changed. Every organization must have an owner.

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Remove a member from your organization

You can remove members who no longer need access to your Novu organization. This action immediately revokes their access to your organization dashboard and signs them out. Only owners can perform this action.
1

Open Team settings

In the dashboard, go to Settings > Team.
2

Open Members tab

3

Find the member

Use search or scroll the member list to locate them.
4

Open the actions menu

Click the action menu (⋯) next to their name.
5

Remove the member

This immediately revokes their access and signs them out.
Removing members from your organization
The owner who created the organization cannot be removed. Members can also leave your organization.