Organization management features such as team invitations, role-based access control, and verified domains are available on Novu Cloud. RBAC requires a Team or Enterprise plan. See Roles and permissions for plan details.
How organizations fit in Novu
Each organization is fully isolated. Switching organizations changes which workflows, subscribers, logs, and settings you see in the dashboard—your sign-in session stays the same.Creating an organization
When you sign up for Novu Cloud, you are prompted to create your first organization. You can create additional organizations later from the organization switcher in the dashboard sidebar. Each organization includes:- Environments — Development and Production by default, with custom environments on paid plans.
- Independent resources — Workflows, subscribers, topics, integrations, and API keys are scoped per environment.
- Team membership — Invite colleagues and assign roles.
- Billing — Subscription plans are tied to the organization. See Billing.
Switching between organizations
If you belong to more than one organization, use the organization switcher in the sidebar to change context. You can hold different roles in each organization—for example, Owner in your company’s org and Viewer in a partner’s org.Organization settings
Organization owners can manage profile and configuration from Settings > Organization:- Organization name and profile — Update how your organization appears in the dashboard.
- Branding and integrations — Customize Inbox branding on paid plans. See Prepare for production.
- Verified domains — Allow colleagues with your company email domain to join automatically or by request.
Verified domains
Verified domains simplify team onboarding. After you verify ownership of a company email domain (for example,acme.com), users who sign up with that domain can:
- Join automatically, or
- Request to join, depending on your organization’s configuration.
Public email domains such as
gmail.com cannot be verified. At least one Owner must already belong to the domain before verification.Team access and authorization
Within each organization, access is controlled by roles:| Topic | Description |
|---|---|
| Roles and permissions | Owner, Admin, Author, and Viewer roles with a detailed permissions matrix. |
| Team members | Invite, update roles, and remove members. |
| SAML SSO & SCIM | Enterprise SSO and directory sync for centralized provisioning. |
Enterprise organization features
Enterprise customers on Novu Cloud can extend organization security with:- SAML or OIDC SSO — Sign in through your corporate identity provider.
- SCIM directory sync — Automatically provision and deprovision users from Okta, Entra ID, or similar systems.
- Organization-wide MFA — Require multi-factor authentication for all members.
Related topics
Authentication
Sign-in methods, MFA, and session management for Novu Cloud accounts.
How Novu works
Architecture overview including organizations and environments.