Headless Mode

Build a fully custom notification inbox with Novu’s headless React hooks without being constrained by the default <Inbox /> UI or dependencies. The @novu/react package provides a set of hooks, such as useNotifications and useCounts. You handle the layout, styling, and interactions, while Novu provides the notification state, real-time updates, and actions.

Not using React? You can access the same data manually using the JavaScript SDK.

Install the React SDK package

Run the following command in your terminal:

npm i @novu/react

Add the `NovuProvider`

Wrap your application or the components that need access to notifications with the NovuProvider. This component initializes the Novu client and provides it to all child hooks via context.

import { NovuProvider } from '@novu/react';

function App() {
  return (
    <NovuProvider
      subscriber="[notificationSoundRef, novu]icationSoundRef, novu]IBER_ID"
      applicationIdentifier="APPLICATION_IDENTIFIER"
    >
      {/* Your app components */}
    </NovuProvider>
  );
}

For more NovuProvider options, such as HMAC encryption, see the Novu provider documentation.

Fetch and display notifications

Use the useNotifications hook to fetch and display a list of notifications. The hook manages loading states, pagination (hasMore, fetchMore), and real-time updates for you.

import { useNotifications } from "@novu/react";

function NotificationsList() {
  const { notifications, isLoading, error } = useNotifications();

  if (isLoading) return <div>Loading...</div>;
  if (error) return <div>Error: {error.message}</div>;

  return (
    <div className="space-y-4">
      {notifications?.map((notification) => (
        <div key={notification.id} className="p-4 border rounded-lg">
          <h3 className="font-medium">{notification.subject}</h3>
          <p>{notification.body}</p>
        </div>
      ))}
    </div>
  );
}

Show notification counts

A common use case is showing a badge with the unread count on a bell icon. The useCounts hook is designed for this. It fetches unread, unseen, or total counts and updates them in real-time.

import { useCounts } from "@novu/react";

function BellButton() {
  const { counts } = useCounts({ 
    filters: [
      { read: false }, // Unread notifications
    ] 
  });
  
  const unreadCount = counts?.[0]?.count ?? 0;

  return (
    <button>
      <BellIcon />
      {unreadCount > 0 && (
        <span className="badge">{unreadCount}</span>
      )}
    </button>
  );
}

Adding notification actions

To perform actions on notifications such as marking as read, unread, or archiving, you can use the useNovu hook. This hook gives you direct access to the Novu client instance to call its API methods. The hooks useNotifications and useCounts automatically refetch and update your UI when these actions are performed.

import type { Notification as INotification } from "@novu/react";
import { useNovu } from "@novu/react";

function NotificationItem({ notification }: { notification: INotification }) {
  const novu = useNovu();

  const markAsRead = async () => {
    try {
      await novu.notifications.read({ notificationId: notification.id });
    } catch (error) {
      console.error("Failed to mark as read:", error);
    }
  };

  const archive = async () => {
    try {
      await novu.notifications.archive({ notificationId: notification.id });
    } catch (error) {
      console.error("Failed to archive:", error);
    }
  };

  return (
    <div className="p-4 border rounded-lg">
      <h3 className="font-medium">{notification.subject}</h3>
      <p>{notification.body}</p>
      <div className="flex gap-2 mt-2">
        <button
          onClick={markAsRead}
          className="px-2 py-1 text-sm bg-blue-50 text-blue-600 rounded"
          disabled={notification.isRead}
        >
          Mark as read
        </button>
        <button
          onClick={archive}
          className="px-2 py-1 text-sm bg-gray-50 text-gray-600 rounded"
          disabled={notification.isArchived}
        >
          Archive
        </button>
      </div>
    </div>
  );
}

@novu/react hooks can be used to show a product updates banner in your application along with <Inbox /> component notifications. Differences between product update banner and <Inbox /> component notifications are:

<Inbox /> component notifications are displayed in Popover when bell is clicked while product update banner is displayed as a standalone top banner in the application.
<Inbox /> component notifications are unique to the user while product update banner is displayed to all users.

To show a product update banner use following steps:

Create a new workflow in the dashboard with in-app steps
Edit in-app step content and make this workflow as critical so that this workflow is not displayed in preferences.
Create a system subscriber in the dashboard with subscriberId product-updates-subscriber for product updates banner. This system subscriber will be used to show the product updates banner to all users.
Create ProductUpdateBanner component and use useNotifications hook to get the product updates notifications and show them in the banner.

components/ProductUpdateBanner.tsx

import { NovuProvider, useNotifications } from "@novu/react";

import React from "react";

const BannerNotification = () => {
  const { notifications } = useNotifications({
    // with limit:1 and archived:false we are getting the latest product update notification
    limit: 1,
    archived: false,
  });

  if (notifications && notifications.length > 0) {
    // customize the banner as per your needs
    return <div dangerouslySetInnerHTML={{ __html: notifications[0].body }} />;
  }
  return null;
};

export const ProductUpdateBanner = async () => {
  return (
    <NovuProvider
      applicationIdentifier="YOUR_APPLICATION_IDENTIFIER"
      subscriber="product-updates-subscriber" // this subscriberId is common for all users
    >
      <BannerNotification />
    </NovuProvider>
  );
};

Use ProductUpdateBanner component in your application. In below example we are using ProductUpdateBanner component with <Inbox /> component to show the product updates banner along with <Inbox > notifications.

components/NovuNotifications.tsx

import { Inbox } from "@novu/react";
import { ProductUpdateBanner } from "./ProductUpdateBanner";

export const NovuNotifications = () => {
  return (
    <div>
      <ProductUpdateBanner />
      <Inbox applicationIdentifier="YOUR_APPLICATION_IDENTIFIER" subscriber="YOUR_SUBSCRIBER_ID" />
    </div>
  );
}

Use NovuNotifications component in your application.
Trigger the step 1 workflow to system subscriber product-updates-subscriber.
As per product release requirements, Permanently delete or archive the product update notification to hide the banner.

Using above steps, two instances of Novu notifications will be shown in your application:

Product updates banner with common subscriberId product-updates-subscriber
<Inbox /> notifications with user specific subscriberId YOUR_SUBSCRIBER_ID

Real-time updates

The useNotifications and useCounts hooks automatically listen for real-time events and update your component state. If you need to listen for events manually, then you can use the novu.on() method from the useNovu hook. For example, you might want to show a toast notification when a new message arrives.

import { useNovu } from "@novu/react";
import { useEffect } from "react";
import type { Notification as INotification } from "@novu/react";

function NotificationListener() {
  const novu = useNovu();

  useEffect(() => {
    // Handler for new notifications
    const handleNewNotification = ({ result }: { result: INotification }) => {
      console.log("New notification:", result.subject);
      // You can use a toast library here
      // toast.show(result.subject);
    };

    // Handler for unread count changes
    const handleUnreadCountChanged = ({ result }: { result: number }) => {
      document.title = result > 0 ? `(${result}) My App` : "My App";
    };

    // Subscribe to events
    novu.on("notifications.notification_received", handleNewNotification);
    novu.on("notifications.unread_count_changed", handleUnreadCountChanged);

    // Cleanup function
    return () => {
      novu.off("notifications.notification_received", handleNewNotification);
      novu.off("notifications.unread_count_changed", handleUnreadCountChanged);
    };
  }, [novu]);

  return null; // This component doesn't render anything
}

Using websocket events

The websocket event notifications.notification_received can be used to play a sound and show a toast message on the screen when a notification is received.

import { useNovu } from "@novu/react";
import { useEffect, useRef } from "react";
import type { Notification as INotification } from "@novu/react";

function NotificationSoundPlayer() {
  const novu = useNovu();

  // Keep audio instance stable across renders
  const notificationSoundRef = useRef<HTMLAudioElement | null>(null);

  useEffect(() => {
    // Initialize sound once
    notificationSoundRef.current = new Audio("/notification.mp3");
    notificationSoundRef.current.preload = "auto";

    // Handler for new notifications
    const handleNewNotification = ({ notification }: { notification: INotification }) => {
      console.log("New notification:", notification.subject);

      // Play notification sound
      notificationSoundRef.current
        ?.play()
        .catch((err) => {
          // This can fail if user hasn’t interacted with the page yet
          console.warn("Notification sound could not be played:", err);
        });

      // Example: toast notification
      // toast({
      //   title: notification.subject,
      //   description: notification.body,
      // });
    };

    // Subscribe to events
    novu.on("notifications.notification_received", handleNewNotification);

    // Cleanup
    return () => {
      novu.off("notifications.notification_received", handleNewNotification);
    };
  }, [novu, notificationSoundRef]);

  return null;
}

export default NotificationListener;

Getting Started

Integrate <Inbox />

Integrate <Subscription />

Build a Workflow

Integrate Channels Providers

SDKs

Developer

Account

Build with AI

Additional Resources

Headless Mode

Install the React SDK package

Add the `NovuProvider`

Fetch and display notifications

Show notification counts

Adding notification actions

Showing product updates banner

Real-time updates

Using websocket events

​Install the React SDK package

​Add the NovuProvider

​Fetch and display notifications

​Show notification counts

​Adding notification actions

​Showing product updates banner

​Real-time updates

​Using websocket events

Install the React SDK package

Add the `NovuProvider`

Fetch and display notifications

Show notification counts

Adding notification actions

Showing product updates banner

Real-time updates

Using websocket events