Trigger
  ↓
Digest: type "regular", look-back 5min, digest time 1h
  Key: subscriberId
  ↓
In-App
  ↓
Email
  ↓
Push (if channel is configured)
  Step condition: Send only if subscriber is offline

Trigger (event: payload.threadId: "post_123")
  ↓
Digest: type "regular", look-back 5min, digest time 1h
  Key: subscriberId + threadId
  ↓
In-App
  Redirect: → thread
  ↓
Push (if channel is configured)
  Step condition: Send only if subscriber is offline
  ↓
Delay (4 hours)
  Step condition: Only if In-App not seen
  ↓
Email
  Content: summary of the comments
  Step condition: Only if In-App not seen

Trigger
  ↓
In-App
  ↓
Chat (if channel is configured)
  ↓
Email
  ↓
Push (if channel is configured)
  Step condition: Send only if subscriber is offline

Trigger (event: payload.account.suspended, payload.reason: "kyc_required")
  ↓
In-App
  ↓
Email
  ↓
SMS (if channel is configured)
  ↓
Chat (if channel is configured)
  ↓
Push (if channel is configured)
  Step condition: Send only if subscriber is offline

Trigger
  ↓
Email
  ↓
SMS (if channel is configured)

Trigger
  ↓
In-App
  ↓
Chat (if channel is configured)
  ↓
Email
  ↓
Push (if channel is configured)
  Step condition: Send only if subscriber is offline

Trigger
  ↓
Push

Trigger
  ↓
In-App
  ↓
Email
  ↓
HTTP Request
  method: POST
  url: "{{payload.webhookUrl}}"
  headers: [{ key: "Content-Type", value: "application/json" }]
  body: [
    { key: "event", value: "payment_failed" },
    { key: "subscriberId", value: "{{subscriber.subscriberId}}" }
  ]
  continueOnFailure: true

Trigger
  ↓
HTTP Request (stepId: "fetch-plan")
  method: GET
  url: "https://api.example.com/users/{{payload.userId}}/plan"
  responseBodySchema: {
    type: "object",
    properties: {
      planName: { type: "string" },
      renewalDate: { type: "string" }
    },
    required: ["planName", "renewalDate"]
  }
  ↓
Email
  subject: "Your {{ steps.fetch-plan.planName }} plan"
  body: "Your plan renews on {{ steps.fetch-plan.renewalDate }}."